We recognize that when you shop online, trust is paramount. Safeguarding your personal information is our top priority, and we are committed to ensuring its security and confidentiality. Please review the following policy to understand our approach to privacy.
The terms “We,” “us,” “our,” and “IRA” pertain to Travels & Tourism LLC, a limited liability company registered in Dubai, United Arab Emirates. “You” refers to the customer visiting the Website, making a reservation through us on this Website, or via our customer service agents. Your visit to the iratours.com website implies acceptance of the practices outlined herein.
What information do we gather from you?
Generally, we collect and store all non-sensitive information you input on our website or provide through other means. This encompasses identifiable details (“personal information”), such as your first and last name, phone number, postal and email addresses, while excluding sensitive data like credit/debit card numbers. Additionally, we may ask for details regarding your travel preferences, such as meal preferences, seat choices, frequent flyer/hotel/car rental program details, and ticketing preferences. While you can withhold information, some details are typically necessary for activities like member registration, product or service purchases, completion of traveler profiles, participation in surveys, contests, sweepstakes, asking questions, or initiating other transactions on our site.
How is your information utilized by us?
Personal information obtained from clients via this website will be employed by IRA Tours for processing their bookings, verifying credit card details, and delivering pertinent information related to their travel or any additional subsidiary services they wish to utilize. This data will also be utilized for auditing, research, and endeavors aimed at enhancing the performance of our website.
What measures do we take to protect your information?
The privacy of our customer’s information, including their name, address, email ID, and credit card details, provided during online booking, is highly respected. We do not disclose or sell this information to anyone except for specific suppliers or third parties essential for processing orders. However, before sharing any information with these third parties, we ensure that they comply with our privacy policy and maintain stringent safety protocols.
To whom do we share your information?
We provide your trip details and necessary personal information to suppliers like hotels, airlines, cruises, car rental companies, or activity providers involved in fulfilling your purchase. Your email address is only shared with these suppliers if it’s required to complete your travel reservation on iratours.com, and they are limited to using it solely for that purpose. We do not impose restrictions on how our suppliers use or disclose other personal information. Therefore, we advise you to review the privacy policies of any travel supplier whose products you purchase through iratours.com. Additionally, please be aware that these suppliers may contact you as needed for further information or to assist with your purchase.
How is information legally disclosed?
We reserve the right to disclose your information if we determine that such disclosure is necessary to safeguard the rights of our company or to comply with a court order or legal proceeding.
How can you access your information?
You have the right to see the personal information we keep about you upon payment of a fee. If you are concerned that any of the information, we hold on you is incorrect please contact us.
What choices do you have for the collection and use of your information?
As previously mentioned, you have the option to refrain from providing us with any information, although doing so may be necessary for making travel purchases or utilizing specific features available on iratours.com.
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What changes are made to this Privacy Policy?
Occasional updates and changes to our Website Policies, Terms & Conditions are necessary to ensure compliance with evolving requirements and standards. Customers must be notified of these revisions, as well as our Payment Gateway Provider/NBAD. These modifications will take effect on the day of posting, and we urge you to regularly review the Privacy Policy for any updates.
How can you contact us?
IRA Travel & Tourism L.L.C
Office No. 3-41F, Hor Al Anz, Deira, Dubai, 1111, Dubai
Phone:- +971561217416
Email: info@iratours.com